Returns & Exchanges
At Aura Displays, we stand behind the quality of our premium visual technology. If you are not completely satisfied with your purchase, you can return your product within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to submit a return request or contact our support team with your order number.
Prepare Your Device
Ensure the product is in its original condition and packaging, including all cables, manuals, and protective films to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email and securely attach it to your parcel before dropping it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the unit's condition, we will process your refund or ship your replacement display within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing