Frequently Asked Questions

Everything you need to know about our premium visual solutions.

What is the standard shipping time for monitors and displays?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.

Do your products come with a warranty?

Yes, all Aura Displays electronics include a standard 1-year limited manufacturer warranty that covers defects in materials and workmanship.

What is your return policy for open-box electronics?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories; a restocking fee may apply to non-defective returns.

Are Aura Displays compatible with both Mac and Windows?

Absolutely. Our displays feature universal HDMI and DisplayPort inputs, ensuring full compatibility with Windows, macOS, and Linux operating systems.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.